Shipping and returns
Shipping
- Spain (mainland and Balearic Islands). Shipping: €3.95, free on orders from €35. Arrives in 2–4 working days.
- Rest of the European Union. Shipping: €7.95, free on orders from €60. Arrives in 4–8 working days.
We prepare every order in 1–2 working days, on its card and in its box, ready to give as a gift.
For now we don’t ship to the Canary Islands, Ceuta or Melilla.
Returns
You have 14 calendar days from receiving your order to return it, no questions asked. Return shipping is at your cost, unless the piece arrives damaged or isn’t the one you ordered. We refund you within 14 days, using the same payment method.
To return a piece, use the withdrawal form or write to us at [email protected]. Made-to-order or personalised pieces can’t be returned unless faulty.